Hello,
I work in an IT department deploying various Adobe applications but I'm not deeply familiar with usage of Adobe products (just enough to check basic functionality and act on feedback from end users)..
I've created various Adobe CCP packages over the past few years but I haven't encountered this issue before.
A bundle I've recently created (which includes pretty much all of the current CC suite) includes amongst other items: Adobe Extension Manager CS6, Adobe Extension Manager CC and Adobe Fireworks CS6. They're running on Windows 7 Enterprise, SP1 (x64).
When launching Adobe Extension Manager CS6 (6.0.8.28) I get the following error on launch, which persists on subsequent launches:
The following extensions 'Add Arrowheads. zxp,Add Picture
Frame. zxp,Add Shadow. zxp,AIign Panel. zxp,ALT Text
Commands. up, Convert Color Commands. zxp,Create Shared
Palette.zxp,Data-Driven Graphics Wizard.zxp,Layers
Commands. zxp,Reset Warning Dialogs. zxp,...' for product
Fireworks CS6' failed to be imported. Please make sure these are
valid extensions.
The files that it is referring to (not all shown in the error message) are:
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Add Arrowheads.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Add Picture Frame.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Add Shadow.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Align Panel.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\ALT Text Commands.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Convert Color Commands.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Create Shared Palette.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Data-Driven Graphics Wizard.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Layers Commands.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Reset Warning Dialogs.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Resize Selected Objects.zxp
C:\ProgramData\Adobe\Fireworks CS6\PreInstall\Twist And Fade.zxp
Adobe Extension Manager CC doesn't throw any errors on launch but trying to open the same extensions using Adobe Extension Manager CC throws a different error:
his extension can not be installed, it requires Fireworks version 6
or greater.
I haven't been able to find anything about the same error but I've found some articles about similar situations that suggest this might have something to do with expired certificates for the extensions. I've checked the contents of signatures.xml within a few of the *.zxp files (…\META-INF\) and looked at the SignatureTimeStamp value (other articles suggested this should show a date in human readable text) but I can't decipher one. I might be barking up the wrong tree there anyway.
Does anybody have any suggestions on what's going wrong and ideas on how to fix it?